After doing all kinds of assessments, I perceived myself according to my own standard of what a effective communicator appeared to me. Then I reviewed two persons' assessments on me. I found that I felt somewhat insulted for being placed in "significant" on Verbal Aggression Scale. It made me feel like I've worked so hard in improving how I argue the cases with others in appropriate way seem trivial.
However, I realized that this person may not change his/her perception of me, because he/she may already "set up" a certain perception of me based on the first impression. What does it take to change one's perception of me is an important question. This had gotten me to reconsider how I communicate with others. I am becoming much more aware of how others react to my communication approaches.
I am hoping to improve my communication styles in different areas so that I could continue being an effective communicator for everyone including myself.
Friday, September 30, 2011
Wednesday, September 21, 2011
Communication--Week 3
I acknowledge that I communicate with people differently according to their ability to understand the expressions I use to explain my ideas or thoughts. Also, I become aware that I am communicating with others who come from different backgrounds differently, because I put addition efforts in avoiding appear insensitive toward others.
As a case manager, I communicate with over 30 clients who have a wide range of mental health, mental disorders, and emotional disorders. Their abilities to receive and express vary at a greater scale. On my job, I always try to communicate at clients' comprehensive level.
If I am communicating with my colleagues or supervisors, I communicate differently. I communicate at much more professional level than I would with my circle of friends. What is even more--I communicate differently with deaf peers than I would with hearing peers based on culture tendencies.
There are three strategies that I learned this week, which would help me become effective communicator. First, one strategy is to remember to treat others the way I want to be treated. Second, gain my perception of self and of others by learning and relearning about culture, diversity, and my being. Third, use active listening skill to gain my competency as effective communicator. These strategies are on-going and reusable.
As a case manager, I communicate with over 30 clients who have a wide range of mental health, mental disorders, and emotional disorders. Their abilities to receive and express vary at a greater scale. On my job, I always try to communicate at clients' comprehensive level.
If I am communicating with my colleagues or supervisors, I communicate differently. I communicate at much more professional level than I would with my circle of friends. What is even more--I communicate differently with deaf peers than I would with hearing peers based on culture tendencies.
There are three strategies that I learned this week, which would help me become effective communicator. First, one strategy is to remember to treat others the way I want to be treated. Second, gain my perception of self and of others by learning and relearning about culture, diversity, and my being. Third, use active listening skill to gain my competency as effective communicator. These strategies are on-going and reusable.
Saturday, September 17, 2011
Communication--Week 2
For this blog activity, I decided to watch a movie called Jane Eyre and analyze the communication style. There are two main characters: Jane Eyre and Mr. Rochester.
Jane Eyre, a young and twenties-something woman, had gone through tragic ordeals through entire of her childhood and adolescence. She protected herself from others by remaining plain in clothing, speaking, nonverbal communication, and everything. She always stayed on guard. She set herself apart from others by wearing dull clothes (plain) and kept things to herself.
Mr. Rochester, forties-something man, was a father to a young girl. He was hungry for connection with a person. He was on emotional roller coaster, because his first wife had severe mental illness. He reached out through verbal constantly.
When Jane met Mr. Rochester, her body language reflected fear in Mr. Rochester's eyes. He attempted to converse with her, but she would not go pursue in-depth conversation. He read her eyes, body language, and clothing and was able to identify that Jane did not want to share her past with him.
To keep the story short and to the point, Jane and Mr. Rochester realized they were comfortable with each other based on the fact that she listened actively to him and he was able to read her. Naturally, they developed romantic feelings for one another.
As I watched the movie, I could "feel" their emotions and read their nonverbal communication before next event. I immediately knew these characters would bonded. It was clear throughout the movie. It was easy to observe the eye contacts, the body language, and a few dropped hints such as how Jane rub her hands when she's around Mr. Rochester, and how Mr. Rochester became upset when Jane did not attend his parties on a few occasions.
The more I paid attention to the communication cues, the more I recalled the moments of my life that I probably did not realize when others needed me or did not want me. Now I need to pay much more attention on what messages I am sending out to others and watch for a response from others. Perhaps, I will find a proper way to interact with others.
Jane Eyre, a young and twenties-something woman, had gone through tragic ordeals through entire of her childhood and adolescence. She protected herself from others by remaining plain in clothing, speaking, nonverbal communication, and everything. She always stayed on guard. She set herself apart from others by wearing dull clothes (plain) and kept things to herself.
Mr. Rochester, forties-something man, was a father to a young girl. He was hungry for connection with a person. He was on emotional roller coaster, because his first wife had severe mental illness. He reached out through verbal constantly.
When Jane met Mr. Rochester, her body language reflected fear in Mr. Rochester's eyes. He attempted to converse with her, but she would not go pursue in-depth conversation. He read her eyes, body language, and clothing and was able to identify that Jane did not want to share her past with him.
To keep the story short and to the point, Jane and Mr. Rochester realized they were comfortable with each other based on the fact that she listened actively to him and he was able to read her. Naturally, they developed romantic feelings for one another.
As I watched the movie, I could "feel" their emotions and read their nonverbal communication before next event. I immediately knew these characters would bonded. It was clear throughout the movie. It was easy to observe the eye contacts, the body language, and a few dropped hints such as how Jane rub her hands when she's around Mr. Rochester, and how Mr. Rochester became upset when Jane did not attend his parties on a few occasions.
The more I paid attention to the communication cues, the more I recalled the moments of my life that I probably did not realize when others needed me or did not want me. Now I need to pay much more attention on what messages I am sending out to others and watch for a response from others. Perhaps, I will find a proper way to interact with others.
Thursday, September 8, 2011
What is Communication?
There is a good friend of mine who holds a position as a program director at Salisbury Behavioral Health, Inc.'s Deaf Services Center for Residential division. She is a very competent communicator. These are the behaviors that exhibit an effective communicator:
1. She always remain neutral.
2. She maintains the tone (body language and verbal).
3. She listens actively.
4. She expresses clearly and carefully. She would rephrase her statements to ensure that others understood what she meant to say.
5. She gives people the feeling of security by showing that she cares for others.
6. She shows empathy toward others regardless what circumstances she is in at the moment.
7. Regardless how stressful the situation is, she always come out with a smile on her face.
8. She stays abreast on what is happening at her workplace.
9. She follows up with others to ensure that everything has worked out.
I think these behaviors are excellent qualities of an effective communicator. There are so much more qualities that can lead a person to be a effective communicator. I certainly would use nearly all of these behaviors, because these seem to draw others to a person. We want people to feel secure around us so that we could help them.
1. She always remain neutral.
2. She maintains the tone (body language and verbal).
3. She listens actively.
4. She expresses clearly and carefully. She would rephrase her statements to ensure that others understood what she meant to say.
5. She gives people the feeling of security by showing that she cares for others.
6. She shows empathy toward others regardless what circumstances she is in at the moment.
7. Regardless how stressful the situation is, she always come out with a smile on her face.
8. She stays abreast on what is happening at her workplace.
9. She follows up with others to ensure that everything has worked out.
I think these behaviors are excellent qualities of an effective communicator. There are so much more qualities that can lead a person to be a effective communicator. I certainly would use nearly all of these behaviors, because these seem to draw others to a person. We want people to feel secure around us so that we could help them.
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